Bourne Galletly Practice Team

Written by a patient

Phoned at eight thirty am Telephone conversation with the Doctor at 9 am . Seen at 11.20 am It could not have been a better experience

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Written by a patient

The surgery is lovely and clean and most of the doctors are pleasant and helpful. However, the receptionists can be very rude and abrupt at times. I have been registered at this practice for numerous years and each time I call the receptionists ask why I want to see or speak to a doctor. My health issues are of no concern to the receptionists and they should not be asking personal information from myself regarding my health! Nor should they blurt out why I am at the doctors when stood at the reception in full view and hearing of other patients! This is personal stuff, even if I am just attending for a blood test - I do NOT want this information blurted out in reception thank you!

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Written by a patient

I have just moved to this drs surgery and I have only good things to say. The reception staff are very friendly and helpful. I have seen two nurses & a Dr all of which have also been very friendly and professional which is exactly what I think is the perfect combination. The surgery is well thought out and is spotlessly clean. All in all excellent service. Thank you!

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Written by a patient

A very professional and supportive practice

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Staff

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Written by a patient

The receptionist phoned Dr Cregor,on call doctor.He phoned me and arranged appointment for that afternoon. I saw Dr Wright and received excelent care, treatment and advice.

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Involvement

Cleanliness

Staff

Appointment